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Process Improvement Analyst

Lagunilla, Provincia de Heredia

POSTULER MAINTENANT
ID de l'offre R206753 Date de publication 07/07/2025

DESCRIPTION DE L'ENTREPRISE:

Sysco est le leader mondial de distribution de produits alimentaires et non alimentaires pour les professionnels de la restauration.

Au cœur de l’alimentation et du service, les 4000 collaborateurs de Sysco France contribuent avec passion à la réussite de nos clients.

Notre raison d’être : Relier le monde en distribuant des produits alimentaires et en prenant soin les uns des autres.

ET SY VOTRE TALENT ÉTAIT NOTRE MEILLEUR INGREDIENT?

The Analyst, Process Improvement (PI), is responsible for improving the overall performance and/or productivity in a given business process within the organization.  This is an individual contributor role that works on assigned projects that range in complexity from a single business process to cross-functional strategic initiatives.  The primary focus of the role is to design, develop, and deploy data-driven solutions to facilitate improvement initiatives. The scope also involves creating solutions to monitor and track the successful execution of the performance or cost-saving improvement strategies. This is a cross-functional role that interacts with multiple departments across the Sysco organization including but not limited to finance, commercial services, payroll, supply chain, and merchandising.

Essential Functions:

  • Process Improvement: Use DMAIC and Lean methodology to complete projects and deliver process and financial results in a specified timeframe. Incorporate the voice of the customer requirements and data analysis in all process improvements.
  • Continuous Improvement: Stay updated with industry best practices and leverage new techniques to enhance project delivery processes.
  • Project Governance: Support project team to include but not limited to; scheduling meetings, maintaining project plans, updating RAID logs, publishing meeting notes and action items.
  • Data Analysis: Collect and analyze medium-to-large data sets to provide actionable insights that lead to fact-based solutions.
  • Process Mapping: Conduct subject matter interviews to accurately document processes in Visio to include pain points and RCA elements.
  • Innovative Problem-Solving: Apply creative problem-solving techniques and methodologies to overcome project-related challenges.
  • Communication and Collaboration: Regularly engage with stakeholders, present project updates, and conduct group training across all management levels.

QUALIFICATIONS:

Basic Qualifications:

  • Bachelor’s Degree in Industrial Engineering, Process Management, Business Administration, or equivalent experience
  • +5 years of experience in business process improvement in a Global Shared services environment. Desired exposure to large scale finance improvement projects.
  • Analytical and creative problem-solving skills
  • Experience manipulating and analyzing medium-to-large scale data sets
  • Proficiency in Microsoft suite of products (Word, Excel, PowerPoint, Visio, etc.)
  • Working knowledge of business improvement methodologies (DMAIC, Lean Six Sigma, etc.)
  • Excellent communication and presentation skills with an ability to translate data into actionable insights

Preferred Qualifications:

  • LEAN Yellow/Green Belt or similar certification
  • Familiarity with Smartsheets, Salesforce, PowerApps, and Process mining technology
  • Experience with implementing improvements for a shared services organization.
  • Sysco Corporate, Shared Services, or Operating Company experience.

Capabilities:

  • Capability to work under pressure.
  • Open to new learning and working with uncertainty.
  • Demonstrably proactive, adaptable, and flexible
  • An analytical mindset - able to understand requirements, and to identify and evaluate potential.
  • Strong organizational and leadership skills.
  • Demonstrates initiative and the ability to manage tasks with little to no supervision.

Benefits

  • Hybrid (3 days Office/Ultra park II Lagunilla, Heredia)
  • Private Medical Insurance
  • Asociacion Solidarista
  • Life Insurance
  • Personal Day Off

Votre rémunération

  • Salaire + variable ou prime selon votre fonction
  • Une indemnité repas ou ticket restaurant
  • Un accord d'intéressement

Vos avantages

  • Des RTT
  • Une politique d’évolution et de mobilité interne
  • Un accès privilégié à nos produits
  • Des offres via notre CSE (chèques cadeaux/vacances, billets cinéma, etc...)
  • Une mutuelle qui tient compte de vos besoins

Le saviez vous

Sysco collabore avec des acteurs spécialisés pour favoriser l’embauche de personnes en situation de handicap et l'insclusion. Enfin Sysco développe une politique active pour garantir la sécurité de l’ensemble de ses collaborateurs.

Vous êtes à un clic de vivre une nouvelle expérience : l’aventure Sysco !

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